Insight Twenty20
A Mystery Shopping Company
Insight Twenty20 is a locally owned and operated limited liability corporation. We offer onsite mystery shopping services to businesses statewide. We have built a long-term partnership with many of Hawaii’s high profile businesses. Our clients use the feedback to maintain premium customer service satisfaction, track progress and recognize and/or reward employee performance
Our vision is to work closely with clients, understand their needs and develop a customized, cost effective and results-oriented program.
"A Secret Look At Store Service" View Article in Midweek
Evaluate
Receive professional feedback to measure staff proficiency and service standards
Motivate
At Insight Twenty20 we motivate your staff in the following areas:
● Train & reinforce staff on customer service
● Boost workplace morale
● Sustain staff retention
Generate
Increase sales revenues with repeat business and word of mouth referrals.
